The latest version of Stagecast for Mac, version 2.0.2 (Mac: download link), was last updated in 2007. Since then, new versions of the Mac operating system have been released. And Apple has begun clamping down on unknown software in effort to thwart off malicious software and viruses from the internet.
As such, when you try to run the Stagecast for Mac software for the first time, you may get the following error message on newer versions of Mac OSX:
The error message reads: Stagecast Creator.app is damaged and can’t be opened. You should move it to the Trash.
This error message can occur for the Stagecast Player.app application too. However, the software isn’t damaged. Instead, the Mac operating system just doesn’t know where it came from, so it assumes anything not authenticated directly with Apple is damaged or malicious. This just isn’t true all the time, including when installing Stagecast from the stagecast.com website.
How to Fix “Damaged” Stagecast Software
- Go to the Apple icon, and chose System Preferences.
- Under System Preferences, choose Security & Privacy.
- Choose the General tab. By default, Mac OS X security allows only the apps that are downloaded from the Mac App Store (such as iTunes) or from Mac certified developers. Although it is safe to install apps that Apple recommends, there are always scenarios in which you will need to download .app files from the Internet.
- To fix the “Move to Trash” error, we need to change the Allow apps downloaded from: option to Anywhere. You cannot do that since it is grayed out and disabled. It needs authentication from an administrator. To do that, click on the lock icon next to Click the lock to make changes. That should open a dialog box asking you to enter your password. If you have not set your password, just leave it blank, and hit the Enter key on your keyboard.
- Now, select the Anywhere radio button. Once you choose that, it should open up another dialog box as seen below. Just chose Allow From Anywhere. Now, you can simply close all the windows, and Mac will automatically lock Security & Privacy for you.
- Open the .app file that you want to be installed. Instead of the error message, now it will give you a warning telling you that this app is downloaded from the internet and asking would you still like to open it. If you are sure about what you are installing, just click Open, and it should let you install it without any error.
Special thanks to Fidelia Kuang from Stagecast for helping resolve this issue. Her original notes to me:
Although the Mac OS security check says that the Stagecast software is damaged, it does run — but you may need to modify the security settings on your Mac:
1) Open the Security & Privacy preferences in your System Preferences.
2) In the General tab, look for the heading “Allow applications downloaded from”.
3) Click on the “Anywhere” button.
Then try to open Stagecast Creator (or Player). After running Stagecast Creator (or Player), the system will not show that error message again. You may then restore your security settings as desired.
And special thanks to Hariharan of tech-recipes.com who had some great step-by-step instructions and pictures to change the setting in Apple’s System Preferences.